News
EEDL MD Assures Customers of stable power supply, customer satisfaction
…As Customers Call For Regular Engagement Meetings
Obinna Uchendu Abakaliki
The Managing Director, MD of Eastland Electricity Distribution Limited, EEDL, Engr. Nnamdi Chuka-Nwosu has assured electricity customers in Ebonyi State of its commitment to ensure customers satisfaction, stable electricity supply and to be more customer centric in the discharge of the duties in the State.
Engr. Nwosu made the disclosure during a town hall meeting for customers in the State held at Igbo Ukwu Hall in Abakaliki, the State Capital.
The EEDL MD said that the essence of the engagement meeting is to interact with its customers and to ascertain and address some of the challenges faced by the customers adding that EEDL is poised to change the narrative in the State.
The main essence of this engagement meeting is to interact with our customers, have a feel of their concerns and issues know what the issues and to change the narrative.
He maintained that most customers see the organization as enemies. There is this negative perspective that we are your enemies but we are not. We are actually here to save you and to give you reliable electricity supply which is very important in helping businesses grow, helping development of the states and the culture at large.
On our part, our priority is to ensure stable and reliable electricity to our customers We are here to reassure our customers that we are determined to serve them better. We want to sit down together as one family, hear your complaints, try to solve them as we can, and also explain our challenges to you to understand what we are also going through, to ensure that electricity gets to all our customers.
Judging from where we are coming from, there were many complaints. Because in the past, there were supply constraint. We always had billing issues and availability issues but when Eastland came on board, the first thing we decided to work on was the billing because a lot of customers were not happy and we feel their pain. It is expected that a customer will be happy and satisfied if he has a meter to monitor his energy consumption.
We decided to create a billing reconciliation avenues at various points where every customer that has billing issues will come forward with his bill, then we look at it, assess it and if there are adjustment that needs to be made, we make it immediately. That has been positive and customers are happy with the development.
He noted that in the last 6 months EEDL has installed over 1,800 meters in Abakaliki.
He noted that vandalization of equipments are not alienated to only Ebonyi State. It is a national calamity.it happens everywhere. A situation a transformer will be fenced, locked up, barb wired and installed with a solar light, a vandal will still climb it to vandalize the equipment.
But we are taking steps to forestall their activities. If it is 300 KVA transformers and below, we have to take them up to the core so that it will be difficult to vandalize. We have also adopted the strategy of changing the materials from copper which is their primary target to aluminum. What they usually go for it’s the copper wire.
He debunked the insinuation in some quarters that most of the vandals are officials of the EEDC adding that the company has arrested and prosecuted a good number of those arrested adding that they are partnering with security agencies to curb the activities of the vandals
Engr. Nwosu charged the customers to feel free to come up with their experiences, challengers and seek for a better services. We will ensure, we take your feedback and work on it. Our idea, our mission in every state is to make sure we deliver reliable, stable supply to our customers.
EEDL is established to be more customer-centric, to be more customer-focused, so that every customer will believe that they have someone or a company that is here to serve them better. That is the whole idea of this forum.
Engr. Nwosu stated that EEDL is a subsidiary of the Enugu Electricity Distribution Company EEDC adding that the establishment of the subsidiary is to gave the States the right to regulate electricity supply industry.
“What this means is that the federal government will no longer have full control of electricity in all the states. That led the distribution companies to create subsidiary companies that work with the respective state governments to distribute electricity. So that’s how Eastland came to be from EEDC.
“Since the establishment of EEDL, We have tried to improve on our culture to bring our customers closer because without you, we won’t have any business. It’s a mutual relationship. We distribute electricity to you, and in turn, you pay your bills to us. So we have to be able to sustain the distribution.
“Since June last year till now, we have also tried to change the narrative to more customer-centric approach. One of the best things we have done was to interface more with our customer, setup points where customers can come and make their complaints.
Meanwhile, customers of EEDL has commented the distribution limited for engaging the customers in the meeting and called for such meeting and engagement to be regular.
Mr. Nwodom Christopher, a customer described the meeting as insighting and prompt adding that it has clarified the misconception about the distribution limited adding that regular engagement will bring the customers and EEDL closer.
He also urged the management to ensure prompt and amicable resolutions of issues which he said will put to an end the incessant misunderstanding between staff of EEDL and it’s customers. Ends.
The Spiritual Director of the Adoration Ministry Enugu, , has offered prayers for , praying for God’s favour, protection, and victory as the state approaches the coming elections.
Speaking during a church gathering, Mbaka declared that Governor Mbah would succeed, expressing confidence that God, whom he said had begun a great work through the governor, would bring it to completion.
“It shall be well with Peter Mbah; may the favour of God be with him. We back him with our prayers. The Adoration family throws our prayers around him, that he will succeed, in the name of Jesus. May God grant him the power of victory at the end of the whole election,” Mbaka said.
The cleric further expressed hope that Mbah’s leadership would bring joy to the Igbo people, the people of Enugu State, and the Church, adding that the Igbo economy could witness greater advancement under his administration.
According to Mbaka, the progress recorded so far gives hope that greater achievements lie ahead, stressing that God would perfect the work already begun.
His remarks come as political activities continue to gather momentum ahead of the forthcoming elections.
ENUGU — Governor Peter Mbah has directed the Enugu State Emergency Management Agency (ESEMA) to provide immediate relief materials and other palliative support to two families displaced by the fire that razed a two-storey building at No. 22 Church Road, Asata, Enugu, on Saturday.
The governor’s directive followed reports by Everydaynewsngr that the inferno destroyed two flats and consumed household property, valuables, and important documents belonging to the affected families, leaving them homeless.
The General Manager of ESEMA is expected to assess the extent of the damage and coordinate the distribution of emergency relief items to ease the hardship faced by the victims while further interventions are considered.
Residents of the area welcomed the governor’s swift response, describing it as a demonstration of compassion and responsible leadership at a difficult time for the affected families.
One of the victims, an employee of a higher institution in Enugu State who is said to be approaching retirement, had lamented that the fire wiped out decades of savings and destroyed all his household belongings, including vital documents and certificates.
No lives were lost in the incident, while the cause of the fire is yet to be determined. Authorities are expected to investigate the circumstances surrounding the outbreak as affected families begin the difficult task of rebuilding their lives.
The state government urged residents to remain safety conscious and report fire emergencies promptly to relevant agencies to minimise damage and loss of property.
By Our Reporter
Stakeholders in Nigeria’s real estate industry, alongside Golden Land Estate Ventures Limited, have called for urgent reforms to strengthen professionalism, transparency, and investor confidence in the sector.
The call was contained in a communiqué issued on Monday in Enugu following the company’s 2026 Mid-Year Seminar/Luncheon, held on Friday, July 3, at Wendy’s Place. The seminar, themed “Next-Level Real Estate Practices,” brought together real estate developers, chief executive officers, realtors, marketers, investors, and other stakeholders from the South-East to examine emerging industry trends, challenges, and practical strategies for sustainable growth.
According to the communiqué, participants unanimously adopted several resolutions after extensive deliberations.
Among the key resolutions was a call for stronger government action against the multiple sale of land. Participants urged the Federal, State, and Local Governments to strengthen land administration policies and impose stringent sanctions on communities and individuals involved in the fraudulent sale of the same parcel of land to multiple buyers.
They noted that such practices continue to erode investor confidence, fuel land-related litigation, and discourage genuine investment in the real estate sector.
The stakeholders also stressed the need to promote professionalism and healthy competition within the industry. They maintained that competition should be driven by integrity, innovation, quality service delivery, and professionalism rather than unhealthy rivalry, misinformation, or actions capable of damaging the reputation of fellow practitioners.
They further encouraged industry leaders to embrace collaboration as a means of promoting collective growth and enhancing public confidence in the sector.
The communiqué also emphasised the importance of honesty and transparency in dealings with clients. Participants urged real estate practitioners to refrain from making false claims, exaggerating property values, misrepresenting estate locations or approvals, or giving unrealistic assurances merely to secure transactions.
They insisted that prospective buyers should be provided with accurate, verifiable, and complete information before making investment decisions.
On service delivery, the seminar called on real estate developers and chief executives to establish effective internal controls to eliminate the overselling or double allocation of plots. Developers were also urged to ensure prompt allocation of purchased lands and timely issuance of all necessary documentation.
According to the communiqué, efficient service delivery is critical to sustaining customer trust and improving the credibility of the industry.
The participants also called on government agencies, industry regulators, professional bodies, community leaders, developers, and practitioners to work together in building a transparent, accountable, and investment-friendly real estate environment that protects property buyers and supports sustainable national development.
Golden Land Estate Ventures Limited reaffirmed its commitment to promoting ethical business practices, professional excellence, continuous capacity development, and responsible real estate investment in Nigeria.
The communiqué was signed by Comrade Damian Ogudike and Mr. Ikechukwu Eze, directors of Golden Land Estate Ventures Limited, on behalf of the company’s board. It was also drafted and endorsed by the seminar’s resource persons, Mrs. Amaka Dim of Exotic Landlady Estate and Miss Blessing Anene of BuildWise Solution Centre Estate.
By Our Correspondent
ENUGU — Two families were left homeless on Saturday after a fire destroyed two flats in a two-storey building located at No. 22 Church Road, Asata, in Enugu metropolis.
The fire, which started at about 10 a.m., reportedly broke out after the occupants of the affected upper-floor flats had left for their daily activities.
Although the cause of the fire was yet to be ascertained as of the time of filing this report, eyewitness Tony Iroji said the inferno completely destroyed household items and other valuables in the affected apartments.
One of the victims, who returned home while the building was engulfed in flames, reportedly collapsed after seeing the extent of the damage. He was revived by sympathisers at the scene.
The victim, said to be an employee of one of the higher institutions in Enugu State and nearing retirement, lamented that years of hard work had been wiped out by the incident.
According to him, the fire destroyed all his household property, including important documents and certificates, leaving him with no option but to relocate his family to his ancestral home.
“All I have worked for all these years is gone,” he said in tears.
No life was lost in the incident, but residents appealed to the Enugu State Government, emergency management agencies and public-spirited individuals to come to the aid of the affected families, even as they urged the authorities to investigate the cause of the fire.
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The National Association of Nigerian Students (NANS), the apex students governing body, has issued a four days ultimatum to South African business interests to evacuate Nigeria.
This is contained in a statement issued on Monday in Enugu by Comrade Amb. Bestman Okereafor, NANS National Executive Director, Cooperate and Private Sectors Engagement.
The statement said that after the expiration of the ultimatum, South African business interests would face full wrath of the over 43.1 million Nigerian students scattered in the nooks and crannies of the country.
“The attention of the apex students governing body, NANS, has been drawn to continuous attacks, intimidation and subsequent chase of law abiding, peaceful and hardworking Nigerians and other Africans from South Africa.
“As the biggest students body in Africa, we are giving South African business interests four days to evacuate our beloved country, Nigeria.
“The reason for this action is simple. South Africans cannot continue to oppress and chase our people from their country and expect their businesses to thrive on our soil,” it said.
The statement further noted that immediately after expiration of the ultimatum, NANS will consider picketing South Africa business interests, while further actions will follow.”
It called on the Federal Government of Nigeria and the African Union (AU) to take more decisive actions against South Africa for their inimical acts towards other Africans.
“It is on record that Nigeria played a major role in support of South Africa during the apartheid struggle and should never be paid with disloyalty, disrespect and global embarrassment,” it added.
It would be recalled that xenophobic attack by South Africans on other Africans for some months had led to Nigerians being physically assaulted, embarrassed, intimidated, injured and some gruesomely murdered.
Several Nigeria business interests and business premises, owned by law abiding Nigerians in South Africa, had been completely burnt down or destroyed by rampaging South Africans without any justification.
The alleged perpetrators of these crimes had earlier given Nigerians and other Africans an ultimatum of June 30 to leave South Africa.
The Federal Government through the Ministry of Foreign Affairs had in recent weeks airlifted hundreds of Nigerians, who are willing to leave the unfriendly country and her people, free of charge back to Nigeria.
However, some of those, who returned to Nigeria recently, left South Africa barely with the cloth they put on, losing savings, valuables and businesses they set up or acquired after many years.
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